Sol de Janeiro products are sold exclusively through select retailers and on our website. We do not guarantee the authenticity, condition or safety, nor do we accept any responsibility or liability for products NOT purchased from an authorized retailer.

Our team can only honor replacements, refunds, and returns for products purchased directly from our website. If your item(s) were purchased at an authorized retailer, please get in touch with the retailer to arrange a return or exchange. For additional information, please visit our Shipping and Return Policy.